FAQ

Is Next Day Automation an authorized distributor?

Next Day Automation is not an authorized distributor for any brand. We find that this provides us with greater flexibility and more possibilities in meeting our customers needs and demands.

Do you offer a warranty?

Our products include a 30-day no questions asked return policy. A 1, 2 or 3 Year Extended warranty is available for an additional fee. Terms and conditions apply.

Can you ship this item out today?

Non-freight orders placed before 3:00 PM CST ship out the same day.

What shipping carriers do you use?

We use USPS, UPS, FedEx, and DHL

Can you ship the item using our account?

Yes, please select the free shipping option and provide us with the carrier's account number and the required shipping service.

Where do you get your items?

From people like you. Manufacturers provide us with surplus equipment, machines, and parts to sell on consignment. We also procure items from individuals and auctions.

I have some equipment and/or parts I no longer use are you interested in them?

We do purchase/sell items from/for the general public. Please provide us with an itemized list that consists of Quantity, Brand, Part Number, and Condition. You can send it to our email for us to review. Please be patient. It may take several days to evaluate the list and create a proposal.

Is the item available for purchase?

We do not advertise items for sale we do not have on hand.

Is the item used?

Most of the items we sell have been previously used, but are tested cleaned and fully functional.

Does the item work?

Used items are tested to the best of our ability at the time of listing or pulled from functioning equipment.

The pictured item is in good condition. Will the one I receive be in that condition?

To ensure our customers are always satisfied with the condition of our products, we photograph the worst example, not the best.

If I order an item online, can I pick it up in-store? 

Use the in-store pickup shipping option at checkout to pickup the item in-store.

Do you offer Net 30 payment terms?

Due to the consignment model of our business we are not able to provide Net 30 payment terms.

Can you provide help engineering/implementing equipment?

We are not able to provide engineering/implementing consultations. We will happily try and provide you with any documentation you may require in making your purchasing decision.

Can you repair this?

We are not equipped or insured to offer repair services.